Travel Questions

What time will the cruise depart from and arrive to London?

ALL passengers are required to be on board NO LATER than 5 PM as we will sail at 6 PM. You can embark the ship as early as 1PM.

NO EXCEPTIONS will be made for passengers that arrive after 5 PM.

When should I schedule my flight arrive/departure?

You are required to be at the airport gate at least two (2) hours prior to the scheduled departure of air transportation and are required to be aboard the Ship at least one (1) hour before the scheduled departure time of 6PM.

Early boarding is available to guests booked in Concierge-level staterooms and above:

Penthouse Suites and above – 11:00 a.m.

Concierge Verandas – 12:00 p.m.

All other staterooms – 1:00 p.m.

What documents will I need for Embarkation?

Upon embarkation, You shall have in Your possession your Ticket Contract, valid passport, visas, inoculations card, minor’s permissions and all other documents necessary for the scheduled ports of call and final destination. Oceania and Platinum Travel are not be liable for any losses or delays incurred by Your failure, or that of others, to maintain all of said necessary documents.

What NOT to bring onboard.

1. All illegal narcotics/drugs. (Including Marijuana prescribed for medical purposes and other items used as drug paraphernalia. This includes Hookah Pipes).
2. All firearms including replicas, imitations, non-firing weapons, starting pistols and their components
3. Air, BB or pellet pistols or rifles
4. Any other projectile-weapon or item that resembles or can be mistaken as a firearm (e.g., paint ball guns)
5. All ammunition or replica ammunition for listed line items 2, 3 & 4
6. All explosives, component parts (i.e. detonators) including imitation explosives and devices
7. Fireworks, flares, and pyrotechnics (excluding those which are part of the vessel’s lifesaving equipment and which have been properly manifested)
8. Martial Arts Weapons (i.e. throwing stars, flails)
9. Knives with a blade longer than 4 inches/10.16 cm
10. Open razors
11. Swords, Skean Dhus, or Kirpans
12. Spears or spear guns
13. Crossbows, crossbow bolts, and long bow arrows
14. Blunt weapons including knuckle dusters, brass knuckles, clubs, telescopic batons, batons, flails or nunchaku
15. Items containing incapacitating substances (e.g. gas guns, tear gas sprays, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable
16. Restraining Devices (i.e. handcuffs, leg, and head restraining straps)
17. Flammable substances and hazardous chemicals. (e.g., petrol, methylated spirits, paint thinners, lighter fuel, etc.)
18. Any other item made, adapted or intended for use as an offensive weapon
19. Stun devices (i.e. Tazers and Stun Guns)
20. Large batteries
21. Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, flat irons, water heaters, coffee machines with heating/hot plates, etc.
22. Any remotely controlled or autonomously flying devices, toys or drones
23. Self-balancing hover boards, air wheels, scooters, or Segways
24. Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and large aerosol cans
25. Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, lasers and laser pointers

What is Oceania's baggage policy?

There is no limit on luggage but the luggage must be able to be stored under the bed or in the closet. It is also recommended that you check with the airline as airlines do impose a luggage limitation which depends on the carrier and flight.

Am I allowed to bring a wheelchair or scooter onboard?

You may bring a wheel chair or scooter as long as the wheelchair or scooter is collapsible, and the width does not exceed 22″ inches.

Please advise Platinum Travel if you will be traveling with a wheelchair or scooter.